Proair Heating and Cooling

The Most Efficient Team In The Business.
Serving Shuswap and Revelstoke
Call 250-984-7002


Questions & Answers about High-Efficiency Heat Pumps

 Our heat pumps deliver four-season comfort in one stylish unit. They cool your home like an air conditioner in the summer, and warm it in the winter like a furnace.

Q:  How does a heat pump work?
  Split system heat pump keeps homes comfortable all year long. In the summer, it draws heat out of your home to cool it. In the winter, it draws heat from outside air into your home to warm it.

Q:  Why should I replace my existing heating or air conditioning system?
A:  You may consider replacing your air conditioning or heating system if it is old, inefficient or in need of repair. Today's systems are as much as 60% more efficient than those systems manufactured as recently as ten years ago. The utility cost savings of a new unit may provide an attractive return on your investment.

Q:  What is involved in replacing an old system?
A:  Aside from the placement of the new equipment, Proair will inspect several items and make a determination of whether these items need to be supplied or replaced. Some of the items include: ductwork, insulation, refrigerant piping, electrical service, wiring, thermostat, condensate piping, flue piping, flue terminations, chimney liner, slabs, filter, driers, registers, grills, drain pans, and evaporator coil.

Q:  How long can I expect a new system to last?
With preventative maintenance and service performed on your unit, industry averages suggest that a heat pump or air conditioner should last 20-25 years.  

Q:  Does the heat pump make noises?
Our systems are whisper-quiet, but the fan and compressors make some noise.  We suggest that you install your heat pump away from windows or adjacent buildings.

Q:  May I use my old furnace with a heat pump?
  It is recommended that using a variable speed fan motor on your furnace will enhance your comfort, as well as costing less electrically.

Q:  Will the air coming out of the registers from my heat pump feel the same as my furnace?
  No.  The air will blow longer and harder giving you more air movement.  The air will feel cool against your skin.  You will not feel the hot air as you would with your furnace.

Q:  Is it normal for a heat pump to have frost on it?
  Yes . Occasionally frost will accumulate on the outside of the condenser and the heat pump will go into defrost mode. Heat pumps will defrost periodically throughout the winter.  You may also experience an accumulation of ice underneath the heat pump.

Q:  Is there anything I can do to enhance the performance of my heat pump?
Yes. Simply keeping the filters clean and ensuring all vents and registers are not blocked by furniture or carpets will provide you with good airflow.

Q:  Do heat pumps need to be serviced?
  Absolutely.  It is recommended that you service your heat pump at the end of every cooling season, ideally before you start to use it for winter.